Customers are individuals or businesses you sell goods or services to. They are the end-users who receive value from your products in exchange for payment. Building strong relationships with your customers is essential to business growth.
Vendors are suppliers your business pays for goods or services. This could include companies you buy office supplies from or technicians who repair your equipment.
In summary:
Customer = Someone who pays your business
Vendor = Someone your business pays (supplier)
Managing Customers and Vendors in Tyms
Tyms allows you to add and manage customers and vendors seamlessly within your organization.
- To create sales transactions like invoices, receipts, and quotes , you need to add customers.
- To create purchase transactions like bills, expenses, Restocks, and purchase orders, you need to add vendors.
- You can also create journal entries involving either party.
Contacts Menu Overview
There are three main options under the Contacts module:
- Contact: For adding a customer or vendor manually.
- Import Contact: For bulk uploading customers or vendors using a downloadable template.
- Contact Category: For organizing contacts into groups (e.g., “Retail Customers” or “Local Vendors”).
How to Create a New Customer Manually
- Log in to your dashboard via app.tyms.io
- From the left side menu, click Contacts.
- Click the New button on the top right and select Contact.
Fill in the customer details:
- Name (full name)
- Business Name (if applicable)
- Phone Number
- Type: This is the type of the contact, which can either be a customer or a vendor. Select Customer
- Email: This is the contact person or business email address.
- Address: The address of the contact business or person.
- Receivable Account: The receivable account for the outstanding balance.
- Country
- Contact Category (optional)
- Opening Balance: Check this box if you’re migrating balances from another system.
How to Create a New Vendor Manually
- Log in to your dashboard via app.tyms.io
- From the left side menu, click Contacts.
- Click the New button on the top right and select Contact.
Fill in the vendor details:
- Name (full name or company name)
- Business Name (if applicable)
- Phone Number
- Type: This is the type of the contact, which can either be a customer or a vendor. Select Vendor
- Email: This is the contact person or business email address.
- Address: The address of the contact business or person.
- Payable Account: The payable account for the outstanding balance.
- Country
- Contact Category (optional)
- Opening Balance: Check this box if you’re migrating vendor balances from another system.
How to Record Transactions for Customers and Vendors in Tyms
Create invoices, bills, and journals linked to your contacts seamlessly.
Overview
After adding your customers and vendors to Tyms, you can begin recording relevant transactions such as sales (invoices, receipts, quotes) or purchases (bills, purchase orders). You can also include them in journal entries where needed.
How to Record a Transaction for a Customer or Vendor
- Sales Transactions (Customer-related)
- Go to the Sales module.
- Select any of the available features like Quotes, Invoices, Prepaid Income, or Receipts.
- Click on New to create a transaction.
- In the transaction form, you’ll see a Customer field.
- Select the customer you’re creating the record for and complete the rest of the form.
- Purchase Transactions (Vendor-related)
- Go to the Expenses or Inventory module.
- Choose Expenses > Bills, Expenses or Prepaid expenses, for Inventory > Restock.
- Click New to create the transaction.
- Select the appropriate Vendor in the Vendor field and complete the required fields.
- Journal Entries (Customer or Vendor)
- Navigate to Accounting session > Journal module.
- Click New to create a journal entry.
- In the journal line , you’ll find a Contact field.
- You can select either a Customer or Vendor depending on the nature of the entry.
