How Upsillon HomeCare keeps its audits clean, on books built for Nigeria

Upsillon HomeCare has spent about four years sending nurses and caregivers into people's homes across Lagos, caring for the elderly, the sick and people recovering after a hospital stay. This year it opened its own care home in Agungi, Lekki.

The finance side was harder than it needed to be. The team's accounting software was built abroad. It didn't understand the Nigerian tax system or the local audit process, and for a growing healthcare business with smaller businesses running alongside it, it was never a good fit.

Tyms gave the accounting team one place to run a smooth check on every transaction, and bringing the smaller businesses that run alongside the healthcare practice onto the same books was straightforward.

Setup was quick because the Tyms support team was responsive throughout. On the dashboard, Tonye sees the whole business, managers see what they manage, and team members see their own daily reports.

Tax now runs smoothly, and audits have been clean every year since the switch. For Tonye, finding a local company that understands Nigerian tax and audit, and still beats the foreign competitors, made the difference.

“As complicated as healthcare is, if I can say that, then most businesses would be easier to run if they use Tyms.”